出版科学 ›› 2026, Vol. 34 ›› Issue (4): 14-23.

• 理论探索 • 上一篇    下一篇

数字价值陷阱:出版机构学术知识服务价值共毁理论建构与治理策略

  

  1. (南京大学信息管理学院,南京,210023)
  • 收稿日期:2026-03-03 修回日期:2026-06-08 出版日期:2026-09-15 发布日期:2026-09-15
  • 作者简介:杨龙,南京大学信息管理学院2025级博士生;王鹏涛,南京大学信息管理学院教授、博士生导师。

The Digital Value Trap: Theoretical Construction and Governance Strategy for Value Co-destruction in Academic Knowledge Services by Publishing Institutions 

  1. (School of Information Management, Nanjing University, Nanjing, 210023) 
  • Received:2026-03-03 Revised:2026-06-08 Online:2026-09-15 Published:2026-09-15

摘要: 提出“数字价值陷阱”概念,旨在揭示其生成机理并构建治理框架。基于技术的社会建构理论,对出版机构、高校、图书馆及用户等利益相关者的访谈数据进行编码分析并构建理论模型。数字价值陷阱是技术中介缺陷、多元主体目标冲突与制度环境约束三者系统耦合、相互强化的产物,呈现阶段性演化特征。破解陷阱需超越局部优化,构建涵盖“预防—干预—重构”三阶段的整合性治理框架:预防阶段以可信可用技术基座筑牢信任根基;干预阶段以多主体协同机制校准利益诉求;重构阶段以制度适配释放知识流动潜力。 

Abstract: This article proposes a new concept of the “digital value trap” to explain why digital transformation in academic knowledge services may lead to value co-destruction. Based on the Social Construction of Technology(SCOT)theory, it interviews a range of stakeholders, including publishers, universities, libraries, and users. By analyzing the interview data, the article constructs a theoretical model. The findings reveal that the digital value trap is caused by the interaction of three factors: technological deficiencies, goal incongruence among actors, and institutional constraints. Moreover, the trap exhibits phased evolutionary characteristics. To escape the trap, it is necessary to establish an integrative governance framework tailored to different stages. In the prevention stage, the focus should be on improving the reliability and usability of technological infrastructure to rebuild trust. During the intervention stage, it is crucial for multiple actors to achieve a consensus on interests via collaborative mechanisms. In the reconstruction stage, adapted institutional frameworks enable knowledge resources to circulate more effectively. 

Key words: Publishing institutions Academic knowledge services Value co-destruction Digital value trap 

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